These are the main ways we collect your information:

• If you contact us directly, via our websites, phone, or email to our customer contact teams to make an enquiry, or request information about our products and services.

• If you buy a product, or service directly from us.

• If you reply to our direct marketing campaigns (e.g. filling out a response form).

• If with your permission, your contact details are transferred to us from other third parties.

• If your contact information or other data is transferred to us at the initial stages of our bespoke service or while you’re having your suit repaired.

• If other Caliber Bespoke entities or business partners, including but not limited to Menshionette Suits Ltd, transfer your personal data to us.

• If we acquired your personal data from other sources with your permission.

• Important Information.

• If you give information on behalf of someone else you must ensure that they have been provided access to this Privacy Policy before doing so.

• If you are under 18 please do not provide us with any of your information unless you have the permission of your parent or guardian to do so.

Our use of personal data is permitted under the Kenyan data protection law on the basis of the following principal legal grounds:

• Where necessary to enter into or perform a contract with you

• Where needed to comply with our legal obligations

• Where necessary in order to protect your or someone else’s vital interests

• Where we use it to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights, (our legitimate interests include promoting our business and tailoring news and offers to you, research and development of bespoke-related products and services)

• Where you have consented to the use

There may be uses that are permitted on the basis of other grounds; where this is the case, we will use reasonable endeavors to identify the ground and communicate it to you as soon as possible after becoming aware of the new basis.

We use technical and organizational security measures including encryption and authentication tools to protect your personal information against manipulation, loss, destruction, and unauthorized access by third parties.

Although data transmission over the internet or website cannot be guaranteed to be secure, we and our business partners work hard to maintain physical, electronic and procedural safeguards to protect your information in accordance with applicable data protection requirements.

Examples of our security measures include:

• Tightly restricted access to your data which is granted on a ’need to know’ basis and only for the communicated purpose(s)

• Only transferring data in encrypted form

• Highly confidential data stored in encrypted form

• Monitoring of IT systems to detect and stop misuse of personal data.

Please remember, if you have a personal password which enables you to access certain parts of our websites or any other portal we operate, it is your responsibility to keep this password confidential. We ask you not to share your password with anyone.

There may be uses that are permitted on the basis of other grounds; where this is the case, we will use reasonable endeavors to identify the ground and communicate it to you as soon as possible after becoming aware of the new basis.

We use technical and organizational security measures including encryption and authentication tools to protect your personal information against manipulation, loss, destruction, and unauthorized access by third parties.

Although data transmission over the internet or website cannot be guaranteed to be secure, we and our business partners work hard to maintain physical, electronic and procedural safeguards to protect your information in accordance with applicable data protection requirements.

Examples of our security measures include:

• Tightly restricted access to your data which is granted on a ’need to know’ basis and only for the communicated purpose(s)

•  Only transferring data in encrypted form

• Highly confidential data stored in encrypted form

• Monitoring of IT systems to detect and stop misuse of personal data.

Please remember, if you have a personal password which enables you to access certain parts of our websites or any other portal we operate, it is your responsibility to keep this password confidential. We ask you not to share your password with anyone.

If you have any questions in relation to our use of your information, you should first contact the Client Contact Team by one of the following:

• Calling us on +254 799 909 906

• Sending an email to support@caliberbespoke.com

• By writing to us at:

               Customer Contact Team

               Caliber Bespoke Ltd, P. O. Box 6858-00610,

               Nairobi, Kenya.

Under certain conditions you have the right to ask us to:

• Provide you with further detail about how we use your information

• Provide you with a copy of your information

• Update any inaccuracies in the information we hold about you

• Delete any information about you that we no longer have a lawful ground to use

• Remove you from our direct marketing lists when you object to our marketing or withdraw your consent

• Provide you with your personal information in a usable electronic format and transmit it to a third party of your choosing (right to data portability)

• Restrict our use of your personal information

• Cease carrying out certain processing activities based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights.

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime), our interests (e.g. the maintenance of legal privilege) and the rights of third parties.

If you are dissatisfied with our use of your information or our response to any exercise of these rights, you have the right to complain to your data protection authority. For Kenya, The Information Commissioner’s Office can be found at www.kenyalaw.org